Our story began 30 years ago with a family of seven and a dream
Where it all started, back in 1979
Edgecomb’s Imported Auto Sales & Service was founded in 1979 by Gary and Betsy Edgecomb in Charlottesville Virginia. But that’s not really the beginning of our story.
Our story actually started in beautiful Hawaii where a young Gary Edgecomb, recently enlisted in the Marines, was stationed and training as an aircraft mechanic. Gary and Betsy, high school sweethearts from Cortland New York, had recently married and were just starting their life together. Gary’s brother KC, a member of the Coast Guard and also stationed in Hawaii, owned a 1961 Volvo 544- the first Volvo Gary had ever driven. While his brother went out to sea on duty Gary would drive his Volvo, and that is when the love affair with Volvo began.
Fast forward a few years and Gary has now completed his stint in the Marines and relocated to the relatively familiar territory of Rochester, New York. Here he trains under a German Volkswagen mechanic and begins his career as an auto mechanic. While he pines for a nice Volvo to drive, he carries his newly forming family around in a variety of Volkswagens.
Eventually Gary and Betsy are able to purchase their dream car, a 1963 Volvo 122 wagon in bright red. This is the first in a long line of Volvos that will move in and out of the Edgecomb family.
For many years Gary worked as a mechanic in the dealer environment and supplemented his income by fixing friends’ cars in his garage at home. Realizing that he would never be able to fully apply his ideals of top quality workmanship combined with honesty and integrity in that environment, in 1969 he took the leap and opened up his own shop, Edgecomb’s
Our team is made up of more than just employees. Over time, they've each become a part of our family.
Service Center in Greece, New York.
Having built a successful business and expanded their family to include three young daughters, in 1975, Gary and Betsy decided on another bold venture, moving to Charlottesville, Virginia. After a few years getting established and working for a small shop, Greenbrier Service Center, Gary again opened his own business on Pantops Mountain. Dave Gaylord, the owner of Greenbrier Service Center, had decided to transition that location into a convenience store-a new concept at the time-and allowed Gary to invite all of the existing customers to become the first loyal Edgecomb’s customers.
Like its predecessor, what was now Edgecomb’s Foreign Auto, focused on repair and maintenance of cars and trucks. Specifically, those of the import persuasion. After a few short years, Edgecomb’s had grown into a thriving shop. But one problem persisted for Gary’s customers. Where could they buy a dependable used vehicle from someone they trusted? The answer seemed simple: Edgecomb’s would start selling top quallity, fully reconditioned pre-owned cars. Now Gary just needed to find the capital to get going. Luckily, it didn’t take much, and he was able to partner with his growing daughters and borrow from their savings. And this is how the current General Manager, Sheri Edgecomb, started dipping her toes into the waters of the used car world. Gary would buy the cars and allow his daughters to choose which car their money would be invested in, sharing a generous portion of the profits with them. While her sisters were busy choosing the coolest or fastest cars, Sheri, at age 13, started making spreadsheets tracking profits and selling times. Thus began the love she still holds for buying and selling cars.
The business moved to Avon Street in 1992 and officially became Edgecomb’s Imported Auto. In 1995 Sheri joined the business, starting as a detailer and working her way up to the position of General Manager in 2000. In 2010 Tim, the youngest of the Edgecomb children, who had been born after the move to Virginia, also joined the Edgecomb’s team. Starting in facilities management and then moving into his current role advising customers on their car’s service needs. All of the other Edgecomb children, including Zoe, Nikki, and Nico have spent time working or supervising (Nico’s title) in the family business. Best of all, many of the employees who have joined Edgecomb’s over the years have also chosen to stay and become part of the family, both in the eyes of the Edgecombs as well as the customers.
Best of all, many of the employees who have joined Edgecomb’s over the years have also chosen to stay and become part of the family, both in the eyes of the Edgecombs as well as the customers.
Get to know our team.
We're a tight-knit group who are passionate about what we do.
Gary & Betsy Edgecomb
Gary and Betsy Edgecomb started Edgecomb's Imported Auto in 1979, after having owned a similar business in Rochester, New York. While raising five children, they worked as a team to establish a reputation for honesty and integrity in both service and sales. Gary and Betsy believe strongly in giving back to their community. In addition to offering their home as a shelter for runaway teens, helping to rebuild after hurricanes Andrew and Katrina, and acting as goodwill ambassadors through the Friendship Force, they have helped numerous individuals, families, and non-profit organizations over the years. Technically, Gary and Betsy are retired. However, Gary can still be found selling a car from time to time or renovating the office. They both remain very involved in offering their wisdom and guidance to the current management team.
The second oldest of the five Edgecomb children, Sheri has been with the company since 1995. As a child she got to know Volvos riding around in the family’s 1963 Volvo 122 wagon, and spent many hours watching her dad, Gary, turning wrenches. Although she never acquired the repair skill that her sister Nikki is known for, she did inherit a true appreciation for cars. Sheri is happy to be working for a company that always keeps fairness and integrity at the forefront. She is especially proud to be active in helping to maintain a business that treats everyone equally, takes environmental concerns seriously, and believes in a fair wage.
Charlotte began her relationship with Edgecomb’s as a customer, buying one of her first cars here. As a true Volvo enthusiast she was a natural when she decided to pursue a career here. Throughout her career, Charlotte has strived to provide her customers with the highest level of service possible. In doing so, she has developed a knack for creating real relationships with her customers. As the Sales Manager, Charlotte has been involved in developing a variety of new services for our customers, such as a range of financing options, and expanding our sales selection
Starting out as a technician more than 19 years ago, Buck has worn many hats during his time at Edgecomb’s. Technician, Diagnostician, Salesperson, Buyer, and Shop Foreman are some of the roles he fills. Add to that a friendly and caring personality, and it’s no wonder that his customers and co-workers love him. Like Gary when he ran the shop, Buck is always willing to go the extra mile to help a customer in a bind. Thankfully, he has a very patient wife who understands when he works late to finish up that last car, or to take in that emergency. He’s even been known to stop to help stranded customers with his entire family in the car!
Lynae Hatcher originally joined the Edgecomb’s team following in her father Floyd’s footsteps in the detail department. Her initiative, versatility, and organizational skills quickly became apparent. After successfully learning several aspects of both the sales and service departments, Lynae was chosen to assist customers as a service advisor. The multi-tasking skills she has picked up as a mother of two girls have combined with her many other talents to make her a great person to help customers navigate through the repair and maintenance process.
Tim is the youngest of the five Edgecomb children. He grew up immersed in a world of cars, and Edgecomb’s. He was helping out with customers by age 13 while he waited for his dad to finish work. Tim joined the Edgecomb’s team in 2010 in facilities management, where he was able to use his landscaping skills to maintain our beautiful property. Two years later he returned to the service arena and is now advising customers in the best and most economical way possible. Tim loves a challenge, and getting the bottom of our customer’s car questions is one of the things he loves best about his job.
As a member of our sales team, Diana personifies Edgecomb’s no-pressure, information based approach to sales. She eagerly assists customers in finding a car that’s right for them and will spend as much time as they like answering questions or researching options. When she’s not on the sales lot, Diana keeps things moving in the office, handling many of the logistics of getting our cars here and following them through the preparation process. Her unique view of the world is a source of much positivity and humor with friends, customers and co-workers alike.
Larry has been part of the Edgecomb’s family since 1981, when he accepted a temporary position helping Gary move the shop from our first location on Pantops Mountain-where the new BMW store recently was built-to our second location just up the hill. He and Gary got along so well that Larry stayed on and has become a jack of all trades, maintaining our property, trimming the trees, and fixing the roof. These are just a few things Larry might be doing in between his primary job of turning wrenches. Because of Larry’s experience working so closely with Gary for years, he knows just how Gary wants the cars prepared for sale. That’s why he’s a perfect fit to be our Senior Used Car Technician, going through each car from head to toe before they go out for sale.
Our customers don't see much of Ben. His work keeps him back in the corner of the shop turning wrenches.But if you've been a customer of Edgecomb's for any legth of time, chances are Ben has worked on your car. Ben is known for being able to keep the older Volvos running without draining a customer's wallet. As an owner of several older Volvos himself, he keeps a personal stock of small odds and ends at his bench and frequently will pull out just what is needed when we can no longer get a part new. His knack for keeping things running and his willingness to stay late or even come in on an occasional Saturday to help a customer on a pressing deadline has earned him the nickname of "The Silent Hero."
Tom is the newest member of Edgecomb's team of technicians. Like most techs, Tom started tinkering with cars in his youth, taking engines out of his friends' and neighbors' cars, taking them apart, and putting them back together better than ever. An avid hotrod enthusiast, he has even restored, and occasionally races a 1967 Chevy Chevelle. At Edgecomb's he is known as a jack of all trades. A man with many talents who will always take on a challenge with a smile on his face and a twinkle in his eye.
Kenny is the youngest member of Edgecomb's team of technicians. A true enthusiast, he's been working on Hondas with his father since his earliest days. While he is a highly capable technican on any make or model, his knowledge and interest in Honda has made him a valuable source of information for his teammates. Kenny's quiet nature and ready laugh are a perfect fit in the Edgecomb's environment, and his commitment to excellence in his work is readily apparent in the quality of workmanship our customers receive.
Performing diagnostic work on today's vehicles is certainly the most challenging aspect of working as a technician. Edgecomb's is lucky to have a top-notch diagnostician in Bill. Always ready to tackle the most difficult challenges that cars can throw at him, Bill will diligently study wiring diagrams, trace individual wires, and follow leads to get to the bottom of any problem. Bill is an ASE certified Master Tech who has been specializing in Volvo for almost 15 years, and in Nissan for many years before that.